About Ciena Partner Network
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CPN guiding principles
The foundation upon which the Ciena Partner Network is built:
- Customer-First: Ciena partners are integral to Ciena’s overall success in delivering an exceptional customer experience.
- Shared Success: Strong partner relationships are the foundation of our Channel success; Ciena recognizes and rewards the unique expertise and commitment Ciena Partner Network members contribute to driving our mutual growth.
- Built Together: Sales engagement between Ciena and Channel partners will be driven through joint commitments that are designed to build trusting, long-term relationships that result in satisfying our mutual customers.
- Personalized: Ciena promises to deliver a customized partner program that aligns with partners’ unique go-to-market models.
- Dedicated Training: Ciena is dedicated to providing comprehensive, up-to-date training and enablement to our partners for all Ciena solutions.
- Transparency: Ciena commits that conflicts will be managed and resolved with the highest level of prioritization and transparency.